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The Hierarchy of Organizational Improvements

How to Decide What to Focus on When Improving Your Operations

Picture this scenario: you are appointed to a leadership position in an existing organization. Before taking the assignment, your boss tasked you with the vague mission of "making the operation better".

As leaders, sometimes we are lucky enough to get clear directives. More often, we are expected to simply "make things better". What does it really mean to "make the operation better"? How can you as a leader succeed with such a vague assignment? And how do you know where to start?

Read more to understand a model of organizational maturity and for prioritizing improvements.

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PostedAugust 14, 2016
AuthorMitch Cooper
TagsImprovement, organization, management, hierarchy of improvements
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Image credit: Birthday by Emily Poisel used via CC 2.0

Image credit: Birthday by Emily Poisel used via CC 2.0

The One Trick That Will Make You Seem Like a Better Boss

Use the Birthday Technique to Show Your Employees You Care About Them

I was having a rough day at work. It was years ago, while I was living in China and my wife and family were in the U.S. vacationing for the summer. I was feeling lonely and melancholy.

I typically used these opportunities of having no familial responsibilities to dive even deeper into my work. However, on this day I was having trouble getting my mind focused on the chaos and troubles at work. I guess I was just feeling a little down.

And it was my birthday.

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PostedMay 9, 2016
AuthorMitch Cooper
Tagsemployees, management
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Image Credit: Photo by kevin slavin via CC by 2.0

Image Credit: Photo by kevin slavin via CC by 2.0

How to Find the Great Employees You Already Have

Organizing a Superstar Hunt to Upgrade Your Organization

In a previous organization, one of my most valuable employees was Sue. I didn't hire Sue personally. In fact, when I entered the organization, she was buried from view by layers of management and project bureaucracy.

When I finally noticed Sue, I promoted her. Why? Because Sue is a superstar. The only help she needed from me was a chance to prove herself and she took care of the rest.

Today, we're going to talk about how to get the most out of the superstar talent buried in your organization.

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PostedSeptember 4, 2015
AuthorMitch Cooper
Tagsmanagement, employees
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